Sunday, August 27, 2006

Service Innovation: Virgin Way ...

Virgin airlines innovates in its customer services even as security requirements try customers' patience. ...

Virgin Atlantic is a service innovator ...

... "Mr Ridgway says that Virgin is all about avoiding such clunkiness through innovation and flair. We always have loads of ideas. It's nice when you're pushing the frontiers, he says. " ...

Service Innovation: Virgin Way: Via Times: No plain sailing for Virgin chief ...

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